OPERATIONS VOLUNTEER JOB DESCRIPTION

ROLE: To assist in various aspects of Help Now! administrative operations. Reports to and under oversight of Operations Area Manager/Director of Operations.

DUTIES:

• Performs tasks effectively in furtherance of the operations of Help Now! including those related to development, information dissemination, advocacy support, and finances
• Demonstrates dependability
• Keeps accurate records

SPECIFIC TASKS:

Operational tasks

• satisfactorily completes administrative training program
• acts in professional polite manner in dealing with colleagues/members of public
• acts resourcefully and with appropriate degree of independence in completing tasks
• Dependability
• available to assist in operations at scheduled times
• attends organization events including training updates and operations improvement sessions
• follows organizational procedures
• Record keeping
• inputs case data accurately into appropriate databases
• maintains appropriate organizational records and filing system